Corona Emergency Services

We have decided to sum up the questions we have been asked most frequently in the past weeks and add our replies. If your question is not answered in these FAQs, please contact suub@suub.uni-bremen.de.

I have questions about the library card...

If you want to renew your library card, please send an email with your library card number to leihstelle@suub.uni-bremen.de. If you do not have a library card yet, you can register using our online form.  We issue the cards on site: Monday to Friday from 12pm to 6pm at the counter. For more information look here...

How can I return my library books?

You can return borrowed media on site or ask a friend to return them. We check in the books on the following working day. Please note the restricted opening hours and services. You can also return books by post. Here are our addresses.

Can I reserve books?

You can reserve books which are out on loan. Please pick up your reserved books Monday to Friday from 12pm to 6pm at the circulation desk.

I would like to take out books on loan: How can I prepare my visit to the library?

We recommend that you do your literature research before you visit the library. You can easily create a list by saving the titles to a folder. Please pick up the books you need directly from the shelves. We recommend that you place your orders for our closed stacks collection the day before you want to visit us. That way you'll be able to pick up your books on the day. Please don't forget your library card and your face mask and use our self-check-out machines to check out your books before leaving the library.

How do I return my books?

Between 12pm and 6pm please return your borrowed items at the circulation desk. Between 6pm and 8pm the return continues to be contactless. The books will only be checked in the following working day. The return trolley is located next to the security guard at the entrance area. As there are longer queues between 12pm and 1pm we recommend avoiding this time slot if you want to return books or pay due fees.

Can I currently print, copy, scan

Yes, these services are available at the central library during opening hours. Further information and the contact details of Kramm, the company which operates the printing/copying/scanning stations, can be found here...

Attention: Due to a new system release you need to register before printing, copying and scanning.

I cannot find a book on the shelf - what can I do?

Please use our feedback form with information about the title, author and the shelf mark. You will find the form on our counters and online. You are also welcome to send us an e-mail with the required information. We will try and find the book and get back to you.

I only need one essay from a book / journal. Do I have to come to the library especially for this?

Members of Bremen university and the universities of applied sciences in Bremen can use our copy delivery service. Please contact us...

I have received a mail about due fees. How can I pay them?

Due fees can currently be paid on site Monday to Friday from 12pm to 6pm (via EC card only). If you have further questions please contact leihstelle@suub.uni-bremen.de.

Is the interlibrary lending service working again?

Books as well as copies of articles can be ordered via interlibrary loan. By the way, some libraries also deliver directly to your home via the fee-based direct delivery service Subito.

To place an interlibrary loan order, you need a deposit account. Please contact leihstelle@suub.uni-bremen.de, quoting your library card number and the desired number of order units. Look here for more information about interlibrary loans...

The book I need is not available (as an e-book).

We will gladly accept your book suggestions.

Can I use newspapers again in your reading room?

The use of newspapers is still very restricted. The journal reading room is not available for reading. Please mail us with the details of the issue you are looking for to stok-mfarchiv@suub.uni-bremen.de

Is the microfilm archive open again?

The scanners are still closed to the public. We are ready to make a scan for you. Please make an appointment via stok-mfarchiv@suub.uni-bremen.de.

How can I use my book locker / book trolley?

You can use your book locker / book trolley during opening hours if the maximum number of visitors has not been reached.
You can return your book locker / book trolley during the opening hours of the library. The return box for the keys is located at the Central Information Desk. We will check in the key on the following working day. If you have further questions please contact buecherwagen@suub.uni-bremen.de

 

Learning spaces

Can I now study at the library again?

Due to the pandemic situation and in order to prevent possible infections we can offer 130 workstations at present. These workstations cannot be reserved. Please come to the library, take a blue basket at the entrance and borrow a workstation via the counter for the day. The last opportunity to "borrow" an individual workstation is at 5.45pm. The workstations can be used til the library closes. As long as you are sitting at the workstation, you can remove your face mask. We do not offer areas for group work due to the high risk of infection. The traffic light symbol on our website shows the current availability of workstation.

Do I have to wear a face mask in the library?

There is an obligation to wear face masks. Persons who are unable to wear an a face mask for health reasons are exempt from this rule. In accordance with the recommendation of the Senator of the Interior, we ask you to present written proof of your exemption. We recommend that this group of people does not take the risk of visiting the library. Please get in touch with us - we will try to help you.

You may remove your face mask while studying at the workstation you have booked for the days. Masks are compulsory at the computer workstations, as the safetey distance between the single computers is smaller.

Can I use the computers in the library?

Due to the safety distances only half of the public computer workstations are available. The research time is limited to 120 minutes a day. We ask you to wear a face mask at the computer workstations as the safety distance is unfortunately smaller here than at the other workstations.

Can I book a multimedia learning space for group work?

The multimedia learning spaces cannot be booked at the moment.

I have a library card, but I cannot access the electronic resources.

If you want to establish a remote access to the electronic resources licensed by us , you need a valid account at one of the state universities in Bremen. Please contact your university's computer centre. Users who do not belong to one of Bremen's state universities cannot access our electronic resources from home. With your library card, however, you can use them at the library using one of our computer work stations.

I cannot open the e-book although I am connected to the VPN.

In our experience, there are several possible sources of error. Very often people forget to manually switch the group setting to "tunnel-all-traffic" when setting up the VPN tunnel. I you need to set up the VPN client, we have created a video tutorial which you can access via: https://www.suub.uni-bremen.de/infos/remote/
If you have already tried to access without VPN, these settings are probably saved in your browser. In this case it helps to delete cache and cookies (https://www.go4u.de/browser-cache-leeren.htm) or use an alternative browser.

Which online resources can I access?

You can use the extensive range of online resources (currently approx. 77 million) via our search portal and VPN access. You can recognize licensed content by the yellow traffic light symbol - freely accessible titles have a green traffic light symbol. You can restrict your search to documents accessible online using the filter "Format → Online".

Contact us

Zentrale

Zentrale Information
Tel: (0421) 218 59500
Fax: (0421) 218 59610
suub@suub.uni-bremen.de
Arbeitsplatzbelegung

 

Zentrale

 

Juridicum

 

BB Physik/
Elektrotechnik

 

Teilbibliothek
Neustadtswall

 

Teilbibliothek
Werderstrasse

 

Teilbibliothek
Bremerhaven